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Puddle Jumper
Posts: 8
| Purchased a 12 CC 6 weeks ago and ordered the Victory Backrest and Backrest mount at time of purchase. It has been on backorder and the dealership said Victory instructed them to refund my money as it will remain on backorder for the foreseeable future.
Any suggestions on aftermarket mounting brackets and backrest that will attach to the victory heated seat?
Regards,
Whiskeygut |
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Puddle Jumper
Posts: 36
| I HAVE A VICTORY BACKREST AND LUGGAGE RACK THAT I WOULD BE INTERESTED IN SELLING , I JUST PUT A TOUR PACK ON A 2011 CC.WHERE ARE YOU LOCATED? |
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Puddle Jumper
Posts: 8
| Colt:
My original post didn't specify but I am looking for the Drivers backrest and mount. Do you have the Drivers backrest and mount, or are you referring to the Passenger backrest and luggage rack?
Regards,
Whiskeygut |
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Puddle Jumper
Posts: 25
Walhalla, SC. USA | Whiskey,
Utopia Products also makes a rider's backrest for the Cross Country. I have one on my XCT, which has the heated seat. I think it's better than the Victory backrest, and less expensive, too. www.utpr.com |
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Puddle Jumper
Posts: 8
| Thanks for the information. I will check them out. |
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Puddle Jumper
Posts: 36
| MINE IS THE PASSENGER BACKREST , I HAVE THE VIC DRIVERS BACKREST THAT I USE IT'S OK BUT COULD BE BETTER. I'VE HEARD THAT THE UTOPIA BACKREST IS BETTER BUT HAVE'NT TRIED IT. |
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New user
Posts: 3
| What are you asking for the passenger backrest and rack, Colt425 |
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Puddle Jumper
Posts: 36
| 500.00 + SHIPPING |
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| Was told today that Victory issued a letter to all dealers...Driver backrest and mounts are on permanent back order. Their supplier pulled out on them from what I heard. BUMMER |
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Puddle Jumper
Posts: 22
Kokomo, IN | I have the KewlMetal rack on my XR. It's awesome and I also have the KewlMetal backrest that adjusts for the rider or passenger. Link: http://www.kewlmetalstore.com/product_info.php?cPath=26_627&product... |
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Puddle Jumper
Posts: 8
| Pulled the trigger on the Utopia drivers backrest. It is to be made the middle of July. Once I get it on the bike, I'll update the group with how the install is and how I like it. |
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New user
Posts: 3
Rochester, NY | Is the Utopia backrest easy to remove? It's difficult to tell based on their site. I look forward to hearing Whiskey's review as I'm interested myself. |
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Puddle Jumper
Posts: 8
| MIC
As soon as I have it installed. I'll let you know. |
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New user
Posts: 3
| I went through the same thing. Waited 8 weeks and still nothing. I Cancelled mine and bought one through Grasshopper for $99. Does the job Very happy.Spent the money I put down on a trunk rack from Victory. Another great purchase. |
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Puddle Jumper
Posts: 11
| I too have been waiting for a while for my factory backrest. I e-mailed Victory giving them my model and year (2012 CXT) and asked when they would be shipping. They replied that they needed my vin#, the dealer name, number, and the name of my sales person. Really ticked me off. I called them and told them "they didn't need any of that to answer my question". The lady said she would have to call me back (which she did in about 1/2 hour). Told me that they were on back order for ??? and that was all she knew . I told her I understand stuff happens but I asked her to pass on to the powers to be that some customers are older and have bad backs. I drank the cool-aid and spent $20,000.00 on a bike and really wanted to keep it all "Victory". I feel the customer deserves a bit more effort in answering the question. I cancelled my order, then called Utopia and ordered what looks like a better backrest anyway. Victory's loss. It's a real shame that today's manufacturers still blow off the customer even in hard times. I would have probably accepted the truth no matter what the answer is. At the very least, they could have told me 2 months ago about the back order situation. Better yet they could have directed me to Utopia instead of me having to find them myself. Kind of spoils the new bike mood. |
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Cruiser
Posts: 62
San Diego, CA | Just received my Utopia backrest yesterday for my 2012 XCT, only took 3 weeks to get (because they make them as they are ordered, so big deal), and Victory's backrest can't even come close, and Utopia's is much less expensive, and much higher quality.
Victory has left a bad taste in my mouth as far as their accessories, the length of time it takes to get them, the price, and customer service (or should I say, lack of).
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Cruiser
Posts: 65
Halifax, NS | I think they need to get a grip on customer service too.
The deal with my bike was that it came with
Heel Shifter
Driver back Rest
Passenger Grab Handles
3 weeks and still waiting. Thats not good enough service. We try and try to support American and what do you get in return for purchasing a very over priced bike?????? Crappy service...
How about this..
I dropped in to the dealer and said that the ticking noise comming from the motor make me think it needs to be adjusted its real loud....
They said put loud pipes on it!!!!
And people piss on Harley`s - looks to me that Victory is Racing in the same direction. We have your money so pls go away......
Rob
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Puddle Jumper
Posts: 11
| Just got my Utopia backrest today. Took all of about 10 minutes to install. Looks good, feels good. Seems to be well made. Ordering was easy and it arrived on the day promised. Screw Victory and their forever on back-order backrest! |
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Puddle Jumper
Posts: 8
| I have enjoyed my Utopia for about 6 months now, you made the correct choice, enjoy! |
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Puddle Jumper
Posts: 32
| <p>Installed Utopia with the optional quick out mount on my 2012 Cross Country Tour. Installation took all of 10 minutes, just replace the passenger seat hold strap and replace with the mount using half inch socket. Quick out will make removal of seat quicker. With standard mount will have to remove pad in order to pull seat off the bike. </p><p>Very happy with the set up ~ comfortable and very sturdy. Their web site is www.UTPR.com<br /></p>
Edited by Slappy 2012-09-27 11:15 PM
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Backrest & mount for CC
