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PROBABLY THE BEST CUSTOMER SERVICE EVER
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theogre1969
Posted 2013-07-10 8:38 AM (#141405)
Subject: PROBABLY THE BEST CUSTOMER SERVICE EVER


Puddle Jumper

Posts: 35
Virginia Beach, VA
So I have to put this out as it is something I feel everyone should know. I bought a backrest from Utopia. It is beautiful. Fits the bike nice (2011 Victory Vision) and looks like it was made for it. So anyways, my old lady doesn't fit with the backrest on. Doesn't leave much room for her legs. So Bob at Utopia, offered to refund my money, minus shipping and handling of course or send me a quick release bracket and if I like it and want to keep it, pay him then. Wow. Who provides a service like that anymore? Just wanted to put that out there...if you need a backrest, this is the place to go.
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okie vision
Posted 2013-07-10 11:51 AM (#141407 - in reply to #141405)
Subject: Re: PROBABLY THE BEST CUSTOMER SERVICE EVER


Iron Butt

Posts: 752
Broken Arrow, OK
Agreed. Great company
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DrDecay
Posted 2013-07-10 12:32 PM (#141409 - in reply to #141405)
Subject: RE: PROBABLY THE BEST CUSTOMER SERVICE EVER


Cruiser

Posts: 277
Apopka, FL
Love my Utopia also + I have the quick release... When wifey joins me, I just lift off the Utopia and away we go!
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gr8punkin
Posted 2013-07-10 1:34 PM (#141410 - in reply to #141405)
Subject: Re: PROBABLY THE BEST CUSTOMER SERVICE EVER


Cruiser

Posts: 161
Albuquerque NM
WOW! customer service in this day, it's good to know that there are still companies who appreciate their customers.
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